Uninstalling the app does not cancel your membership.
If you wish to cancel, please follow the steps below.
If you have registered an email address and password
Please log in to the app with the registered email address and password and stop the automatic renewal on the Membership Management screen.
Step details
For more information on the procedure, please refer to the following article:
If you have not registered an email address and password
When the account can be restored
If you meet the [Restorable conditions], you can restore your original account without using an email address and password.
After restoring your account, please stop the automatic renewal on the Membership Management screen.
Step details
For more information on the procedure, please refer to the following article:
When the account cannot be restored
Please contact us via the [Inquiry form].
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