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About cancellation fee A cancellation fee is charged in accordance with the cancellation policy. ▼Cancellation Policyhttps://go.goinc.jp/en/cancel_policy_appHere are some important notes and paymen...

You can cancel your request for free within three minutes after tapping "Request Taxi" and confirming the request in the app.You can cancel your request by tapping the button on the top right of th...

Please check the Mileage card of each airline.The ANA Mileage Club customer number is 10 digits, and the JAL Mileage Bank customer number is 7 or 9 digits. Please check the website below for more d...

You can earn miles! Just by registering your mileage membership number and using GO Pay. 1. Service overview You can earn miles by using the payment method "GO Pay" of GO app. STEP1Register your AN...

Your ride count, needed to achieve a higher status, will be increased by up to 1.3 times, depending on the number of people with whom you share your status.This makes it easier to reach a higher st...

This feature is available on app version 9.5.0 or later. Please update your GO App to the latest version. You can share your status by following these steps.*Status sharing is a benefit exclusively...

When you stop automatic renewal and your contract ends, you will no longer be able to use the various benefits. Please check the details below regarding what happens after your contract ends. Statu...

You can confirm your EXCLUSIVE MEMBERSHIP contract details by following the steps below.   STEPS 1. Tap the status at the top of the [Menu] to open the status details screen. 2. Tap the [Manage Me...

Uninstalling the app does not cancel your membership.If you wish to cancel, please follow the steps below. If you have registered an email address and password Please log in to the app with the reg...

You cannot cancel your contract midway through the contract period (one month from the registration procedure).You can end your contract without renewing it for the next period by stopping the auto...