Troubleshooting: What to do when you have an unsettled payment (card, d barai, PayPay, Apple Pay, In-car payment) – Z3n Tests (8f8bed 7379c8/1765443762)

Check below for how to handle payments and notes for each payment method.

Payment Method	How to pay	GO app screen	Factors and notes for payment errors
Card	1. Tap "Pay with this method." 2. If the payment does not go through, please try changing to another card.		Card expiration, exceeding the credit limit, or restrictions by the card company, etc. ↓ Please check if the card information is correct, including changing to another card.
d barai	Tap "Pay with d barai."		The payment cannot be completed due to insufficient balance on d barai or other reasons. ↓ Please contact d barai for assistance. The link to d barai has been disconnected. ↓ Please delete and re-register it from [Payment Method] in the in-app menu. Ref: About d barai (pay each time) overview and precautions
PayPay	Tap "Pay with PayPay."		The payment cannot be completed due to insufficient balance on PayPay or other reasons. ↓ Please check your balance or contact PayPay for assistance. The link to PayPay has been disconnected. ↓ Please delete and re-register it from [Payment Method] in the in-app menu.
Apple Pay	Complete the Apple Pay authentication. *When paying, you will need to re-authenticate your identity.		Apple Pay can be used with GO if a JCB or AMERICAN EXPRESS card is linked (with more to be added soon).
In-car payment (cash, transportation IC card, etc.)	Pay with a card. (If a card is not registered with the app, register the card you will use for payment.)		Because coupons cannot be used for in-car payments, they will only be applied to "optional fees" if used.