Other problems / Information
- Areas and taxi companies which GO App charge will apply
- About GO
- How to change the language settings of GO App
- There is a withdrawal (e.g., 2 yen) that I don't recognize.
- I got off the taxi, but the app still says I'm still riding
- Details about Ad Optimization
Incomplete payment / Payment error
- What should I do if there is an error in non-card payment such as d barai, PayPay or Apple Pay ?
- Troubleshooting: What to do when you have an unsettled payment (card, d barai, PayPay, Apple Pay, In-car payment)
- Meter fare does not match the amount I paid
- How to settle if an unsettled payment occurs
- What to do when it appears you have been double charged for the same amount
- "Unsettled payment” is displayed and cannot request a car