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Please select the relevant history from [Usage History / Receipt], enter valid credit card information, and complete the payment.If the unsettled payment is not cleared, you will not be able to req...

We apologize for any inconvenience caused, please take some time and try again. If you have paid twice, please contact us from [here (Inquiry form) ] with the following information so that we can c...

This service utilizes AI-powered supply and demand predictions to determine reservation availability.Therefore, even within a supported area, reservations may not be available depending on the date...

*Effective November 20, 2025, 'GO SHUTTLE' has been rebranded as 'GO ECONOMY'.How to use GO ECONOMYGO ECONOMY has designated pickup and drop-off spots.You can travel between these spots by selectin...

You can confirm it from [Usage History / Receipt] in the app [Menu]. For EXCLUSIVE MEMBERSHIP history, the logo is displayed in the upper right.If you need a receipt for the monthly EXCLUSIVE MEMBE...

*If you would like to change the charter duration due to a change in your plans, please consult with the driver.*Please understand in advance that we cannot guarantee if the change will be possi...

Registering your email address allows you to transfer your account information when you change your phone or reinstall the app.Please make sure to register your email address. Steps to register you...

[Before riding] You can check the GO App charge from the list of taxi companies. [Menu] > [Taxi Companies] > [List of Taxi Companies] [Request taxi] screen > [+ Arrangement Fees, etc.] > [About...

▼ If you forgot your email address If you have forgotten your registered email address, we can check if you have registered it or not. If you wish to do so, please contact us from [here (Inquiry fo...

After turning on the location permission on your device, tap the arrow mark on the lower right corner of the map screen to load the current location. Please note that the accuracy of the location i...