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What is GO App charge?“GO App charge“ is an arrangement fee in addition to the pick-up fee (determined by the taxi company) when requesting a taxi through GO. About payment and amount“GO App charge...

Areas where GO App charge will apply Tokyo : All areas Hokkaido : Sapporo City, Ebetsu City, Ishikari City*, Kitahiroshima City, Niseko Area* , Noboribetsu City, Abuta District Toyako Town Kyoto...

This is a reward program based on your usage of "GO".Special offers will be granted based on your monthly usage.   About Status We are offering the following statuses. EMERALD SAPPHIRE STANDARD ...

Email address registrationBy registering your email address in your account information, you can transfer your account even if you reinstall the GO app when you change your phone.When you install t...

The basic steps for making a request for a car are as follows.Ride (Now) Place a pin at your desired pickup location and select [Next].*Please make sure to place the pin on the map on the side of t...

“Reservation" is available in the following areas.Tokyo23 Wards,Musashino City,Mitaka City,Tachikawa City,Fuchu City,Kunitachi City,Chofu City,Komae City,Koganei City,Kokubunji City,Kodaira City,Ni...

When requesting a taxi from the GO App, a pick-up fee determined by the taxi company will be charged, regardless of the request method or payment method. Each taxi company uses a different system, ...

When requesting a taxi from "Ride" tab, you can specify a taxi company. *When requesting a taxi from "Reservation," taxis from the specified company will be given priority. Please check here for mo...

What is a "Priority Ticket"?"Priority Ticket" is a service for customers who wish to use a taxi during busy hours or when there are no available taxis in the vicinity, GO will continue to search fo...

Please refer to the article below regarding available payment methods and how to register: Payment  Available payment methods and how to register for GO Pay This article explains how to change (swi...