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What is the Driver Filter setting?This feature is scheduled to launch in early September 2025.This is a feature available as part of the "GO" status benefits.It allows you to exclude specific drive...

Please check the following:1. Please check that you have not entered your phone number incorrectlyTap the [Back] button to return to the phone number entry screen.Please re-enter the correct phone ...

We recommend the following environment for using ”Taxi Waiting Notification”.------------- ・Smartphone・Recommended browser: The standard browser for your OS. -------------*Please ensure JavaScript ...

How to handle payments and notes for each payment method.Check below for how to handle payments and notes for each payment method. Payment Method How to pay GO app screen Factors and notes ...

*Effective November 20, 2025, 'GO SHUTTLE' has been rebranded as 'GO ECONOMY'.Riding with children in GO ECONOMYWhen riding with a baby/toddler in GO ECONOMY, one baby/toddler per adult can ride on...

Designating Multiple Taxi CompaniesThis is one of the benefits for "GO" Status members, exclusively available to those with Platinum Status or higher.Normally, when requesting a ride, you can only ...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...