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Van(Large Vehicle) is a service that allows customers to call a vehicle larger than regular taxi from “GO” app.Please use Van(Large Vehicle) when traveling with a large group of people or when carr...

Password must be at least 8 characters and be a combination of alphanumeric characters and the following available symbols $%*&. ,-/:;()[]<>@?!#+=_ * If you registered before July 28, 2021, your pa...

If you change the route after requesting a taxi, you will be asked to pay the pre-fixed fare to the originally designated destination. If you wish to continue your ride, you will be charged by mete...

When you request a taxi by specifying "Wheelchair compatible vehicles," you can summon a standard universal design taxi certified by the government.A standard universal design taxi is a vehicle cer...

About International Service Charge When short-term foreign visitors request a ride via GO, the International Service Charge will be charged.  This charge is used to enhance the service environment ...

About GO Reserve GO Reserve is a car available only through the GO App. It is available only for selected orders from the GO App.”GO Crew”, a driver exclusively for GO Reserve will take you to the ...

QR Code is registered trademark of DENSO WAVE INCORPORATED.

You can update your email address from [Menu] tab > [Account Information] in the application.

▼ Toll road fee If a toll road fee is charged, it must be paid together with the taxi fare when getting off the taxi. ▼ Parking fee If you wish to park in a paid parking lot, you must pay the parki...

A discount is given when a certain amount of fare is exceeded.The discount is calculated by multiplying the amount over a certain amount by the discount rate and rounding down to the nearest 10 yen...