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What is GO Pay? GO Pay is a service that eliminates the need for in-car payment and receipt collection when getting out of the car.GO Pay can be used for any of the following ride methods: Reque...

*Effective November 20, 2025, 'GO SHUTTLE' has been rebranded as 'GO ECONOMY'.About cancellation feeThe cancellation fee is paid in accordance with the cancellation policy.https://go.goinc.jp/en/ca...

As of October 29, 2025, the Charter service is offered as follows.Available areasTokyo: Chuo Ward, Chiyoda Ward, Minato Ward, Shinjuku Ward*, Shibuya Ward*, Koto Ward*, Sumida Ward*, Taito Ward*, A...

About handling chargeWhen ordering a taxi using the GO App, a handling charge of 100 yen will be incurred if "In-car payment" is selected.No handling charge will be incurred if "GO Pay" is selected...

GO is currently available in the following areas   ▼ Available areashttps://go.goinc.jp/area We are planning to expand the service to other areas in the future.This service may not be available eve...

We apologize for the inconvenience, please take your time and try again. There may be some cases where a taxi cannot be found even if it is displayed on the map.* During bad weather or special even...

When using Reservation to request a taxi, a reservation fee determined by GO will be charged in addition to the fare at the time of payment. The reservation fee varies depending on the area and tim...

About GO PREMIUMGO PREMIUM is a service that enables to request a luxury vehicle, driven by a driver who is highly rated by our company based on after-ride ratings from "GO" customers or a driver w...

The GO App is designed for customers to request a taxi for their own use.If someone other than the person who ordered the taxi will be riding, please note the following:*Please be sure to confirm "...

You can choose either "In-car payment" or "GO Pay". In-car paymentYou can pay in cash or via the payment method provided by the taxi company (credit card, ticket, etc.).Please note that the availab...